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Privacy Policy
A legal disclaimer
MEZY (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or make a purchase from mezy.in, in compliance with applicable Indian and global data protection laws.
Scope of This Policy
This policy applies to all visitors, users, and customers accessing our website globally, including users from India, Singapore, the EU, and other international jurisdictions.
Information We Collect
a) Personal Information
When you interact with MEZY, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order and transaction details
b) Payment Information
Payments are processed securely through third-party payment gateways.
MEZY does not store or have access to your card, UPI, or bank details.
c) Technical & Usage Data
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IP address
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Device type, browser, and operating system
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Website interactions, pages visited, and session duration
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Cookies and similar tracking technologies
How We Use Your Information
Your information is used for the following purposes:
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Order processing, fulfillment, and delivery
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Customer support and order communication
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Website performance, analytics, and improvement
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Marketing communications (only with consent)
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Legal compliance, fraud prevention, and security
Legal Basis for Processing (GDPR Compliance)
We process personal data based on:
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User consent
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Performance of a contract (order fulfillment)
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Legal obligations
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Legitimate business interests
Website Hosting & Data Storage
mezy.in is hosted on Wix.com Ltd.
Your data may be stored through Wix’s secure servers, databases, and applications protected by industry-standard security measures, firewalls, and encryption.
Cookies & Tracking Technologies
We use cookies to:
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Improve website functionality
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Analyze traffic and user behavior
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Enable essential site features
You can manage or disable cookies through your browser settings. Certain features may not function properly without cookies.
Third-Party Data Sharing
We may share your data only with trusted third parties, including:
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Payment processors
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Shipping and logistics partners
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Analytics providers
All third parties are contractually obligated to protect your data and use it only for the intended purpose.
International Data Transfers
Your information may be transferred and stored outside your country of residence. In such cases, we ensure appropriate safeguards are in place to comply with international data protection standards.
Data Retention
We retain personal data only for as long as necessary to:
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Fulfill orders
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Comply with legal and accounting requirements
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Resolve disputes
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Enforce agreements
Your Rights
For Indian Users (DPDP Act):
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Right to access, correct, and erase personal data
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Right to withdraw consent
For EU Users (GDPR):
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Right to access, rectification, erasure
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Right to restrict or object to processing
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Right to data portability
For US Users (CCPA):
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Right to know what data is collected
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Right to request deletion
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Right to opt out of data sale (MEZY does not sell personal data)
To exercise your rights, contact us at support@mezy.in
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data against unauthorized access, misuse, loss, or alteration.
Children’s Privacy
MEZY does not knowingly collect data from individuals under the age of 18. If such data is identified, it will be deleted immediately.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised effective date.
Contact Information
For any privacy-related concerns or requests, contact:
Email: [support@mezy.in]
Website: www.mezy.in

